How do I reset my password?

You can reset your password using this link reset my password or using the link below the login button on the front page.

For a walkthrough please see the following video:


How to reset your password

  • Click the lost password button.
  • You will then be taken to a page where you can either put your email or username in the box or click search below.
  • Go to your email account.
  • The email might not appear immediately, please be patient.
  • If the email has not shown up within half an hour and you urgently need access, please contact the SQA Academy team.
  • When the email arrives open it.
  • Click on the long link within the email, or copy and paste it into your browser address bar and press enter.
  • You will be taken to the password change screen.
    This will show you your username which you may want to take a note of.
  • enter your new password twice
  • click the save changes button.
    You will then be logged in.

Thank you for watching.

» SQA Academy frequently asked questions