WEBVTT

1
00:00:04.133 --> 00:00:08.133
Click the forgotten your password link or button, either below the

2
00:00:08.133 --> 00:00:12.133
login fields, or in the Get Help menu

3
00:00:12.133 --> 00:00:16.133
Enter your email and click search

4
00:00:16.133 --> 00:00:20.133
You will see a confirmation message

5
00:00:20.133 --> 00:00:24.133
saying you have been sent an email. Go to your email account

6
00:00:24.133 --> 00:00:28.133
The email may take a bit of time to arrive

7
00:00:28.133 --> 00:00:32.133
However the link is valid for 4 hours after it is requested

8
00:00:32.133 --> 00:00:36.133
Open the email, your username

9
00:00:36.133 --> 00:00:40.133
will be included in the email