Welcome to the SQA All Appointees New Courses section. Here you will find courses recently developed to support your role as an SQA Appointee. The number of courses will be added to in the coming few months so watch out for these!

Course summary text / instructions for access

Personal Safety

Course summary text / instructions for access

Course summary text / instructions for access

By the time you complete this course you will be able to:

  • List and describe at least two “cues” people give off which alert you that their performance is not where it should be
  • List the three guidelines for performance management
  • List three tools or techniques which you could use to develop the skills and knowledge of your team

By the time you complete this course you will be able to:

  • Describe the importance of preparing for your meeting
  • List and describe at least three items which can be prepared prior to your meeting
  • Describe flow and list two ways to manage this during your meeting
  • Describe airtime and how to ensure it is not monopolised

By the time you complete this course you will be able to:

  • Describe benefits to yourself of being able to communicate confidently
  • List the three elements of confident communication